Frequently asked questions
How can I change the address to which my Hyphen correspondence is sent?
Simply ping us an email detailing the address of the property managed by Hyphen, your name and your preferred correspondence address.
How can I pay my service charge?
Bank Transfer: The preferred payment option is via direct Bank Transfer to the account detailed within the footer of your service charge demand.
How do I sign up for the Online Portal?
Once you have provided us with a valid email address, you will receive an invitation to sign up to the Portal within 24 hours.
The invitation will be sent by MyBlockman, our chosen Portal provider.
Between what hours are Hyphen contactable for non-emergency matters?
Hyphen are open for business between the hours of 8am - 6pm, Monady to Friday for non-emergency matters.