Hyphen's specialist Concierge service is tailored to your needs. No contract and no tiered pricing packages, so you'll never pay for anything you don't need.


With our very popular key holding service, your keys are kept safe at a secure location local to your building, accessible 24/7 and only released under your instruction.

Allow access to contractors, estate agents, tenants or even yourself if you've found yourself locked out just by sending us a simple release request.


Whilst you're away from home, or between tenants, we can visit your property as often as you'd like, just to check that things are ok. We'll check for leaks, electrical issues and ensure that the property is secure.

You'll be provided with an instant report via WhatsApp or email, ensuring your peace of mind. 


So you've gone away, but you've left something important behind. 

We'll use the keys you've left with us for 'key holding' to access the property collect the item and have it sent to you as speedily as possible.

Your items are treated with great care, as if they were our own, and packaged using only the most appropriate packaging. 

We can also safely keep, or take deliveries of, any parcels in your absence.


In your absence, we arrange for your property to be professionally cleaned, priming it ready for your return home, or for your next set of tenants.

We can arrange a one-off clean, or obtain competitive rates from the Hyphen pool of contractors for regular cleaning.


Choosing the right removals company for your relocation, or storage needs can add additional weight to your shoulders when relocating, and the same applies to bulky items left behind by an outgoing tenant. 

Your concierge can arrange for bulky items to be taken away and disposed of responsibly by a licensed waste carrier, or your items to be safely stored in a clean, dry environment ready for you when you're ready for them - and we guarantee that our price won't be beaten. 


Your Hyphen concierge is here for you. Whatever it is that you might need with regards to your property, your concierge is equipped to assist or advise you to the best of their ability. 

From ironing to recommendations on a landscaping contractor, your concierge wants to help, so please don't be afraid to ask. 

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Company Reg: 12274650

Old Police House, 1a Queens Road, Hertford SG14 1EN

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