We provide a complete Block Management solution for residential and mixed-use properties, from converted houses to large private housing estates all across the UK.

We act for various types of Clients, including Residents Management Companies, Right to Manage Companies and Freeholders.

Our mobile-friendly Online Portal allows you to do all of the following, and more, in real-time:

  • View and download your service charge account statement and related demands for the past three fiscal years.

  • Make online payment for your service charge or ground rent.

  • View and download a copy of the building's asset & terrorism insurance policy in a few quick clicks.

  • View and download a copy of your Block's current budget and explanatory note/covering letter.

  • Instantly log or inform us of day-to-day maintenance issues and monitor them right the way to resolution.

  • Check whether another resident has reported a maintenance issue that you have spotted.

  • View and download Hyphen issued circulars relating to your Block.

  • Apply for information relating to an alteration you might wish to make, or obtain information on a Lease extension.

  • Download copies of our Complaints Procedure and Privacy Policy.

As a Company dedicated to constant technological improvement, we are continually researching and assessing ways to improve our Online Portal, amongst other systems and processes, to give our Leaseholders the greatest ease of use possible.

We're always open to suggestions, so please do let us know if there is something you think we can improve, or even an addition that you think would make life even easier for our Leaseholders.

You can go ahead and create an account anytime by clicking here.